Shipping policy

At www.elancefashion.com, we are committed to providing reliable, transparent, and efficient delivery on every order. We ask that you read the information below before placing your order.

About the Company

This website is operated by Elance Fashion.

Important Note About the Address

The address listed above is not a return address. Returns sent to this address without prior approval may not be received or processed. All return requests must be approved by customer service before you send an item back.

This website serves customers in the United States. All orders are processed and shipped with the goal of providing a simple and reliable shopping experience, tailored to this market.

Shipping Costs

We offer free shipping on all orders within the United States.

Shipping cost: $0.00 per order
Applies to: all order sizes and eligible delivery locations

Processing Time

The cutoff time to place an order is 8:00 PM (EST).

Orders are processed within 1 to 3 business days (Monday through Friday).

Orders placed on weekends or national holidays are processed starting the next business day.

Delivery and Transit Time

Estimated transit time: 5 to 8 business days (Monday through Friday).

Total estimated delivery time (processing and transit): 6 to 11 business days.

Orders are shipped through trusted U.S. carriers such as USPS, UPS, or FedEx.

Please note: delivery times are estimates and may vary due to carrier delays, weather conditions, regional factors, or other circumstances beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation by email with a tracking link, so you can follow the delivery status online.

Returns and Damage

If you are not satisfied with your order, or if the item arrives damaged or incorrect, please contact us within 30 days of the delivery date at: support@elancefashion.com

Return instructions are provided after approval. For full information, see our Return and Refund Policy.

Important Notes

We are not responsible for carrier delays caused by circumstances beyond our control.
Customers are responsible for entering the correct delivery details at checkout.
Failed deliveries due to incorrect or incomplete addresses may incur additional reshipping costs.